Platform Evolution
Assessment run-2026-07-27-1 · 213 of 213 repos assessed

Domains

The estate broken down by what it does for Travel Counsellors and their customers. The mapping is system generated from repo names and purposes; a curated entry in the owners file always wins, and every repo page shows its mapped domain. Click any card for that domain's KPIs and repo list.

Modernisation progress

How far each area has moved, computed from the estate data: 40% supported runtimes, 20% running in AWS, 20% outside the entangled kernel, 20% average health. Tick markers show where each area stood at previous assessment runs and accrue monthly. "Area of focus" flags the domains carrying the deliberately frozen legacy core, where the strategy is protect and shrink rather than modernise in place.

Area
Modernisation progressProgress key: 2026-07
20%40%60%80%100%
Payments and finance (39)Area of focus
67%
Platform services (35)Area of focus
54%
67%

The three product areas

The platform as it is usually discussed: Phenix (the agent selling platform and its back office), TC Co-Pilot, and myTC, with everything serving more than one area under shared platform. Note that much of the myTC and public-website estate lives in separate Azure DevOps projects, outside the current assessment scope (see the deployment paths audit in Analysis).

Business domains

Payments and finance

39 repos

Taking and routing payments, virtual credit cards, ledgers, commissions, receipts, credit control and the finance back office.

78.7 avg health4 red9 EOL11 in AWS13 ZDD ready

Platform services

35 repos

The shared plumbing: connection brokering, caching, messaging, feature flags, gateways, frameworks and internal tooling.

67.6 avg health4 red17 EOL7 in AWS7 ZDD ready

Selling and quoting

34 repos

Searching, quoting and selling travel: flights, accommodation, cruise, car hire, attractions, insurance and the selling APIs agents work in.

65.8 avg health7 red20 EOL7 in AWS8 ZDD ready

Bookings and fulfilment

18 repos

Everything after the sale: booking records, amendments, cancellations, post-booking activity, documents and certificates.

61.1 avg health7 red11 EOL2 in AWS3 ZDD ready

Customer communications

15 repos

Email, notifications, marketing and messaging to customers and Travel Counsellors.

69.5 avg health3 red6 EOL4 in AWS4 ZDD ready

Content and destinations

14 repos

Destination content, places, media assets, reviews and the CMS behind customer-facing content.

62.1 avg health6 red9 EOL6 in AWS4 ZDD ready

Identity and access

13 repos

User accounts, authentication, permissions and consent for agents and customers.

68.7 avg health3 red5 EOL3 in AWS3 ZDD ready

Contact centre and CRM

12 repos

The contact centre stack, customer relations and CRM reporting.

52.5 avg health6 red9 EOL0 in AWS0 ZDD ready

Agent tools and community

12 repos

The tools Travel Counsellors run their businesses with: dashboards, tasks, the intranet, recognition and community features.

63.4 avg health4 red7 EOL0 in AWS2 ZDD ready

Public web

10 repos

The public websites and the APIs behind them: travelcounsellors.com surfaces, campaigns and public content.

73.9 avg health2 red3 EOL5 in AWS5 ZDD ready

Data and insight

7 repos

Reporting, exports, event logging, pricing intelligence and machine learning.

87 avg health0 red0 EOL4 in AWS4 ZDD ready

AI and assistants

4 repos

TC Co-Pilot and the emerging assistant layer.

89 avg health0 red0 EOL4 in AWS4 ZDD ready