phenix-contact-api
REST API serving and mutating Travel Counsellors contact/customer data (addresses, emails, phones, passports, notes, tags, enquiries) with command/query separation.
Health score
0 to 100 across seven weighted factors; nothing is hidden. Green is 75 and above, amber 50 to 74, red below 50. How scoring works.
Facts
| Languages | csharp |
| Frameworks | ASP.NET Core 8, Entity Framework Core 8, MassTransit 8 |
| Runtimes | .NET 8 |
| Tests / CI | good / CI in place |
| Last commit | 2026-07-24 |
| Owner | Owner unknown (mapping to be curated) |
| Domain | Contact centre and CRM (system generated; curate in repo-owners.json to override) |
| Product area | Phenix |
| Hosted | On-prem Deployed to our own machines
|
| Releases | 3 release pipeline(s): \marketing\contact-api\phenix-contact-api master; \marketing\contact-api\phenix-contact-api release; \marketing\contact-api\phenix-contact-api stealth |
| Integration | rest, masstransit, wcf |
| Source | Open in Azure DevOps |
Dependencies in context
Entanglement
kernel Bound into the core by 3 mechanism(s).
- Pinning dependency: phenix-feature-service, mail-service
- Speaks WCF (client)
- Shares core database sqlserver:ContactCentre
Detaches when its pinning dependencies are cut or multi-targeted (phenix-feature-service, mail-service); and when its WCF surface gains a modern interface or its WCF calls move to one; and when the shared database group it belongs to gains an owned API or completes schema separation (sqlserver:ContactCentre).
Depends on / used by
Capability duplication
Part of the Contact centre family (review): Overlapping contact API over the same database
Migration playbooks
Generated from this repo's assessment data: what is feasible, what blocks it, and the steps in order. Ratings: green means actionable now, amber means sequence other work first, red means blocked, grey means not applicable.
ZDD adoption
Ready with guardrailsClose: the deployment path exists, but specific checks are needed first, typically raising tests, auditing serialized data, or respecting a shared schema with expand and contract. Shares sqlserver:ContactCentre: expand and contract is mandatory for any schema change.
- 12 system(s) depend on this repo; during a rolling deploy they will talk to old and new versions at once, so responses must stay compatible
- Consumes WCF contract packages: never take a breaking client bump mid-feature, and treat obsolete warnings as migration debt
- Shares sqlserver:ContactCentre with 8 system(s): destructive schema change is prohibited in a single release; expand and contract only
- Serialized state or messages in flight (Redis or queues): new code must deserialize objects written by the previous version
- Feature flags come from phenix-feature-service (WCF-only): flag reads themselves are a legacy dependency to watch
- Adopt the four-stage discipline from the ZDD engineering standard: pre-deployment compatibility, deployment, feature activation behind a flag, post-release cleanup.
- Make every change dual-version safe: backwards-compatible APIs (new major version for breaking wire changes), expand and contract for any schema change, and consumers tolerant of unknown fields.
- Audit serialized data: anything in Redis, queues or shared caches must deserialize cleanly across adjacent versions.
- Wrap behaviour changes in feature flags so code deploys dark and release becomes a business decision, not a deployment event.
- Route deployments through the Workflow Engine's automated drain, deploy, health-check, return cycle (the path proven by the first automated production run in mid-2026).
- Verify with area-scoped regression rather than the whole-platform cycle, and watch error rates after rollout with automated rollback on alert.
SQL Server exit
Blocked by a shared core databasesqlserver:ContactCentre, sqlserver:Ttand are shared, so this system cannot change engine on its own: every sharer moves in convoy. The stage 4 work (named owner, declarative schema, owned API) has to land first; after that, the steps below apply to whatever slice this system ends up owning.
- sqlserver:ContactCentre is shared with 8 other system(s) and is a core database
- sqlserver:Ttand is shared with 1 other system(s)
- Inventory the schema and query surface of sqlserver:ContactCentre, sqlserver:Ttand: tables, stored procedures, triggers, cross-database joins and anything else engine-specific.
- Confirm the target: PostgreSQL (relational model; keep transactions and joins, swap the engine).
- The repo already uses Entity Framework: swap the provider (Npgsql for PostgreSQL) behind the existing model, then burn down the provider-specific differences the test suite finds.
- Stand up the target alongside SQL Server, backfill with an ETL pass (pgloader or an export/import job), then dual-write or replicate until parity is proven.
- Move reads to the target, watch correctness and latency, then cut writes over and keep SQL Server read-only until confidence is earned.
- Decommission the SQL Server database and remove the connection strings and firewall paths that pointed at it.
Containerisation
Ready to containeriseModern runtime, no hosted legacy transport: this service can follow the estate's proven container path (Dockerfile, shared pipeline template, ECS via Terraform).
- Add a Dockerfile and make the app read all configuration from environment variables and the secrets manager, never from machine-local files.
- Log to stdout and expose a health check endpoint so ECS can supervise it.
- Adopt the shared ci.yml pipeline template with the container parameters (awsRegion, containerAfterBuild, ecsTerraformRepo), which is exactly how the estate's existing AWS services deploy.
- Define the service in the Terraform repo, deploy to a non-production environment, then shift traffic and disarm the deployment-group release pipeline.
Recommended actions
No specific actions for this repo. It either needs only normal maintenance, or its work is covered by an estate-level action. See the full programme.
Assessment notes
phenix-contact-api
Purpose
Core contact/CRM API for the Phenix platform. Exposes commands (update contact, address, email, phone, passport, notes, tags, enquiry, travel booker, cost centre, department) and queries over customer data, plus a separate Phenix.Contact.Ttand API surface for the TTAND (The Travel Agent Next Door) brand. Includes data-migration jobs and field-level encryption.
Tech stack
C# on .NET 8 (SDK pinned in global.json). ASP.NET Core with PhenixAuth JWT auth, EF Core 8 (SQL Server) with a scaffolded ContactCentreContext and TtandDbContext, Dapper for some queries, MassTransit 8 for messaging, prometheus-net metrics, Nerdbank.GitVersioning, StyleCop ruleset.
Deployment
Included as prod_application with 3 releases. Build pipeline phenix-contact-api from azure-pipelines.yml using shared InternalOSS/azure-pipelines-templates. Release pipelines under \marketing\contact-api\: master, release, and stealth variants.
Dependencies
Internal packages map to estate repos: TC.ConnectionBroker.* (tc-connectionbroker), TC.Exceptions.* (tc-exceptions), TC.UserAccount.ServiceClient (backoffice-useraccount-service), TC.Phenix.Feature (phenix-feature-service), TC.Teams.Contracts (teams-service), TcScore event contracts (tc-score), TC.Mail.Scheduler/Tracked.Contracts (mail-service), TravelCounsellors.ApiTools (tc-api-tools). The Ttand DAL corresponds to the ttand-database repo. External: AWS KMS (encryption keys), Amazon SQS (MassTransit transport via TC.MassTransit.AmazonSQS), Prometheus metrics.
Data stores
SQL Server ContactCentre database (EF Core, shared with the contact-centre APIs) and a separate Ttand SQL database. Redis via TC.Cache/StackExchangeRedis for caching and remote sessions.
Integration points
REST controllers (hypermedia support via TC.Common.Hypermedia). MassTransit message consumers and publishers (e.g. ContactOptOutEventConsumer, TcScoreScheduledEmailSentEventConsumer, query consumers) over Amazon SQS. Residual WCF client capability via ConnectionBroker.Wcf.
Code health
Strong: 13 test projects (xunit, Moq, FluentAssertions, coverlet) including dedicated integration tests, migrations tests and encryption tests. YAML CI with shared templates. Very active — last commit 2026-07-24.
Modernisation risks
Few. Main structural risk is the shared ContactCentre database used by multiple contact-centre services, which constrains schema evolution. Otherwise a modern, well-tested .NET 8 service.